Shipping Policy

PRICE LIST OF PARTICULAR COURIER DELIVERY

AND PALLET

VOLUME SHIPMENTS

Groupage courier shipments are delivered by DPD courier. The carrier has 48 hours (including working days) to deliver your shipment to you. Most domestic shipments are delivered within 24 hours. PVGroup.pl is not responsible for untimely delivery of the parcel due to the fault of the courier company.

PARTICULAR COURIER PRICE LIST

TYPE OF DELIVERYMAXIMUM WEIGHTPRECIOUS GROSS
STANDARDup to 30 kg35 zł
CUSTOMup to 30 kg 55 zł
IMPORTANT: WE SEND PARCEL SHIPMENTS COLLECTING UP TO PLN 5000

PALLET SHIPMENTS

Pallet courier shipments are delivered by Raben Logistics courier. The carrier has 72 hours (counting working days) to deliver your shipment to you. Most parcels are delivered within 24 - 48 hours. PVGroup.pl is not responsible for untimely delivery of the parcel due to the fault of the courier company.

PALLET COURIER PRICE LIST

PALLET TYPEDIMENSION in mmGROSS PRICE
Europallet 1200 × 800250 zł
Pallet of PV sets 2300 × 1200450 zł
Additional insurance for the pallet -50 zł
IMPORTANT: PALLET SHIPMENTS ARE NOT DELIVERED ON COLLECTION

Customers often ask about what will happen if the goods arrive damaged?

It is not a problem with us, we send you a new product and pick up the faulty one *.

*IMPORTANT INFORMATION!

If the parcel arrives damaged, it is very important to prepare a damage or loss report with the courier (the specimen of which should be on the delivery courier). The report must absolutely contain information about the external breach of the parcels, information where the damage is and what items have been damaged. Please send all complaints to the following e-mail address: reklamacje@pvgroup.pl or by mail to address: PVGroup.pl ul. Azotowa 21 hall No. 3 41-503 Chorzów.

If you have any questions, please contact us:

Service office open:

Monday 8:00 am - 16:00 pm

Tuesday 8:00 am - 16:00 pm

Wednesday 8:00 am - 16:00 pm

Thursday 8:00 am - 16:00 pm

Friday 8:00 am - 16:00 pm

info@pvgroup.pl

Phones

tel .: + 48 516 758 217

tel .: + 48 737 185 830

tel. + 48 532 268 607

tel. + 48 787 626 168

tel. + 48 660 200 460

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